Shipping Policy

How Does XiangJiu Shipping Work?

Shipping Speed and Delivery Time

Our standard shipping times are 5-7 business days for domestic orders within the contiguous United States. For orders shipped to Alaska, Hawaii, or international destinations, please allow 7-14 business days for delivery.

Upon shipment, you will receive an email notification with a tracking number. You can use this number to monitor your package’s progress on the respective carrier’s website or through your account on our site.

Expedited Shipping

At this time, we do not offer expedited or overnight shipping options. We are committed to providing free Standard shipping on all orders.

We strive to process and ship orders as quickly as possible, but please allow up to 2 business days for order processing before shipment.

Tracking Your Order

After your order ships, you can track its status in two easy ways:

  1. Check the email we send containing your tracking number and shipping carrier details.
  2. Log into your account, go to “Orders”, and click the tracking link next to your order.

Shipping Fees

We are proud to offer free shipping on all orders, with no minimum purchase required. This applies to standard shipping, both domestically and internationally. Enjoy free global delivery no matter where you are in the world!

Shipping Carriers

We partner with major carriers like USPS, FedEx SmartPost, and DHL to ensure reliable deliveries. FedEx SmartPost is a hybrid service where FedEx transports your package regionally before transferring it to USPS for final local delivery.

P.O. Box Deliveries

All of our orders can be shipped to a P.O. Box address via USPS at no additional cost.

Our customer service team is here to assist with any other shipping queries. Feel free to reach out via live chat or email.